Frequently asked questions. 

Q: How many labels am I allowed to print?

There is no limit. You can print as many labels as you like, for as long as you like.


Q: I have a previous version. Do I have to uninstall my current version before I install a new version

No. Install right over the current version. Your saved labels are preserved and you can use them in the newer version of Visual Labels.


Q: Can I print different labels on the same sheet of labels?

A. No. Visual Labels is designed to print one or more full sheets of the same label, e.g., multiple copies of a diskette label, a return address label, etc. However, we do have another label program that does allow you to use different data on each label. This program is Personal Mailing List.


Q: How can I insert a picture or clip art into a label?

To insert a picture or clip art, use the Clip Art Tool on the main toolbar. Click the Quick Tips button at the bottom of the screen for detailed instructions on adding a Clip Art object to the label.

When you place a Clip Art object to the label, you will immediately be presented with a Load Image File screen, allowing you to select any graphic file on your computer in any of the following formats: BMP, JPG, GIF, PCX, EMF and WMF.


Q: The labels print a little too far to the left (or right, or up or down). How can I fix that?

There are a couple of ways to fine tune the alignment. The first way is to select Edit Change Label Layout User Defined Layout. Make the Left Margin slightly larger. This will cause printing to print further to the right. The second way is to select File Printer Fine Tuning, and increase the Left Margin Nudge.


Q: I don't need a whole sheet of labels. Can I print just selected labels on the sheet?

Yes. Click Print to display the Labels Print screen. By default, the program will print your label on all the label positions on the sheet of labels. In the Select Labels to Print panel, all labels positions are colored red to indicate that those label positions will be printed. Click any label position to turn printing of that position off. Click again to turn printing on.



Q: Does Visual Labels work with continuous feed dot matrix printers?

Sorry, no. Visual Labels is designed to work with sheet-fed printers such as LaserJet's, DeskJets, inkjets, etc., but not with continuous feed dot matrix printers.


Q: How do I reinstall or install on a new computer?

- download Visual Labels from here:
https://www.tailwagsoft.com/visuallabels/download.html

- reinstall it (or install it on the new computer). Once installed, run the program and enter the serial number. If you no longer have your serial number, you can request a lookup here:
https://www.tailwagsoft.com/visuallabels/download.html




If you have a question that is not answered here, feel free to send us an email. For technical questions, email support@tailwagsoft.com and for purchase or upgrade related questions, send email to sales@tailwagsoft.com.